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Our certified developers and architects have delivered 150+ Salesforce projects across various countries. We write Apex code, build Lightning Web Components, configure Agentforce agents, and integrate Salesforce with every system your business depends on.
Talk to Our ExpertUnlike competitors, Cynoteck can bridge the gap between business needs and coding functions. They do not just build what you ask for. They help you figure out what you actually need.
- Aria Ziatabari
COO, Cadence Electrical Supply
With 150+ Salesforce projects successfully delivered, 30+ certified Salesforce developers and architects, and a 95% on-time delivery rate, we provide businesses with a proven Salesforce development team trusted to deliver measurable results. Our expertise spans the complete Salesforce development ecosystem, including Apex development, Lightning Web Components (LWC), Agentforce 360 agent configuration, REST and SOAP API integrations, AgentExchange solutions, and enterprise-scale platform implementations.
Cynoteck has delivered over 150 live Salesforce projects across various industries and locations.
Every developer, consultant, and architect holds an active Salesforce certification specific to their assigned role.
Clients stay because every project runs on fixed milestones, weekly updates, and early risk flagging.
Projects Delivered
Countries Served
Client Retention Rate
On-Time Deployment Rate
We cover the full Salesforce development lifecycle. Every service below is delivered by certified specialists with hands-on experience across real projects and measurable business outcomes.
Not sure which Salesforce products are right for your business? Or maybe you already have Salesforce but it is not delivering what you expected. Our consulting service starts with your business goals, not a product list. We review your current setup, assess your Agentforce readiness, identify gaps, and provide a clear plan for what to build, change, or fix before a single line of code is written. This prevents the most expensive mistake in Salesforce development: building the wrong thing in the right way.
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Our development team applies these specific capabilities across every project, beyond standard Salesforce configuration and setup.
Apex is Salesforce's server-side language for building complex business logic that standard configuration cannot meet. LWC is Salesforce's modern framework for custom interface components. Our certified developers write Apex classes, triggers, and batch jobs tested against governor limit guidelines, and build tailored record pages and dashboards that behave exactly as your team requires. The Summer 2026 release changed Apex sharing rules. We apply updated best practices as standard.
Salesforce Flow builds automated business processes without code. The Summer 2026 release added Flow Builder enhancements giving admins more control over automation logic, branching conditions, and error handling. We design flows for lead qualification, case routing, approval processes, follow-up reminders, and data management. We use Apex only when Flow cannot meet the requirement, keeping your system maintainable by your admin without raising a development ticket.
Agentforce 360 reached general availability in late 2025 and expanded significantly through Spring and Summer 2026. It delivers four capabilities: Agentforce Builder for agent development, Agent Script for controlled behavior, Agentforce Voice for on-brand phone conversations, and Intelligent Context for grounding agents in real business data. As of Spring 2026, Agentforce is also available in Setup as a beta, giving admins AI assistance within the configuration interface.
The Spring 2026 release upgraded Einstein Conversation Insights with native Salesforce data storage. ECI data is now directly accessible for standard reports, Flow, and Apex without external exports. Vendor Transcript Processing was also added, giving teams faster access to call summaries and insights. We configure ECI as part of Agentforce Sales and Service implementations where call data feeds pipeline reviews and manager coaching sessions.
We connect Salesforce to other business systems using REST and SOAP APIs and middleware platforms including MuleSoft, Dell Boomi, and Jitterbit. Every integration links your ERP, accounting platform, marketing tools, or support desk to Salesforce so data flows in both directions without manual re-entry. All integration user configurations reflect Summer 2026 Apex security default requirements as standard on every project.
Salesforce renamed AppExchange to AgentExchange in April 2026, merging it with the Slack Marketplace and Agentforce ecosystem into one AI-first platform with over 10,000 solutions. We help businesses build and publish custom Salesforce applications on AgentExchange, covering app design, Apex and LWC development, security review preparation, and the full submission process to get your solution listed globally.
Our certified Salesforce developers and consultants are ready to discuss your requirements, review your current setup, and provide a clear recommendation. No commitment required.
We follow a structured seven-step process on every project. It keeps things transparent, reduces risk, and makes sure we are building the right solution for your specific needs.
Salesforce completed a major product rebrand across 2025 and 2026, moving core products to the Agentforce naming. Below is what each product does, what changed, and what stayed the same. Getting this right matters because it affects how your team understands the system they are using.
We have delivered Salesforce projects across a wide range of industries. Each sector has its own compliance requirements, data structures, and workflow needs. Our team learns your industry before writing a single line of code.
We build Salesforce solutions for hospitals, clinics, care coordinators, and pharmaceutical companies. Our setups keep patient data secure, help teams manage care plans, and automate referral workflows while meeting HIPAA requirements. Healthcare clients report significant reductions in manual coordination within the first quarter after go-live.
Banks, insurance companies, wealth managers, and fintech businesses use Salesforce to manage client relationships and automate compliance processes. We configure Financial Services Cloud and build custom workflows for onboarding, claims, and policy management, with data security built in from the design phase.
Real estate agents, property managers, and developers use Salesforce to track leads, manage listings, and automate follow-ups. We build custom property objects, configure commission tracking, and connect Salesforce with MLS and property management platforms. Clients report faster pipeline visibility and shorter lead response times after go-live.
Retail businesses use Salesforce to bring online and in-store customer data together. We connect Salesforce with Shopify, Magento, and other platforms so your sales and support teams see the full customer picture. Most retail clients report measurable improvement in repeat purchase rates within six months.
Manufacturing businesses use Salesforce to manage distributor relationships, track field service teams, and process orders. We build custom quoting tools, configure field service scheduling, and connect Salesforce with ERP systems including SAP and Oracle. Integration alone typically saves 8 to 12 hours of manual reconciliation per week.
Technology companies use Salesforce to manage long B2B sales cycles, track product usage, and automate subscription renewals. We build CPQ setups, usage-based billing integrations, and customer health dashboards that give success teams early visibility of churn risk before it becomes a cancellation.
Real-world examples of how AI, machine learning, and Agentforce implementations help organizations automate workflows, improve efficiency, and scale operations without increasing overhead.
A US-based water treatment solutions provider was growing fast, but their support team could not keep up. Routine queries covering order status, account details, and shipping updates were consuming the majority of human agent hours. They needed a solution that could scale with demand without adding headcount, and it had to work within their existing Salesforce setup without disruption.
Cynoteck designed and deployed an Agentforce AI agent that handles the client's most common customer interactions end-to-end. Rather than rebuilding from scratch, we extended their existing Salesforce Flows as the action layer — enabling rapid deployment with minimal disruption. The agent resolves routine inquiries independently and automatically transfers complex conversations to a live agent when needed. Concept to production in just six weeks.
Built on existing Salesforce infrastructure with zero disruption, reducing human agent call volume by up to 80%, with a path to 100% automation.
A US-based luxury reseller was receiving hundreds of product images daily, each requiring manual review, tagging, and pricing before going live. The process was slow, inconsistent, and consuming the team's working hours, leaving little capacity for higher-value work.
Cynoteck built an end-to-end image classification and pricing intelligence system powered by machine learning. The solution automatically checks image quality, identifies brand and category, and generates a data-driven price recommendation using historical resale data. The pipeline runs in the background, surfacing only flagged items for human review.
80% reduction in manual review effort, 3× improvement in pricing consistency, and 60% faster product onboarding from submission to live listing.
Cynoteck is a certified Salesforce Select Partner with a 4.9 out of 5 CSAT score verified on AgentExchange. Our certifications, client reviews, and awards are independently assessed.
Salesforce Administrator
Salesforce Associate
Salesforce Data Architect
Salesforce Experience Cloud Consultant
Salesforce Health Cloud
Identity and Access Management Architect
Integration Architect
Development Lifecycle and Deployment Architect
OmniStudio Consultant
Platform App Builder
Platform Developer
Sales Cloud Consultant
Security and Privacy
Service Cloud Consultant
System Architect
The right Salesforce development partner does not just deliver a working system at launch. They build one that still performs six months later, scales as your business grows, and does not require constant fixes to stay functional.
Your Apex project goes to a Platform Developer. Your integration goes to an Integration Architect. Every role on your project is filled by someone certified specifically for it.
From the first strategy call to post-launch support, one team owns everything. No handoffs between vendors, no gaps in accountability, no starting over with someone new.
We have built Salesforce systems for 10-person startups and 5,000-person enterprises across healthcare, finance, retail, and technology in the US, UK, UAE, India, and beyond.
Every review on our AgentExchange listing comes from a real client on a real project. 4.9 out of 5, independently audited by Salesforce. Nothing is edited or filtered.
The first three months after launch are when most Salesforce problems appear. Our team stays on, monitors your org, and manages every Salesforce seasonal release update.
Every Salesforce system we build handles sensitive data. Security standards apply from the first line of configuration, not as an afterthought. Compliance standards: GDPR | HIPAA | ISO 27001 | ISO 9001:2015 | OWASP | NIST | Salesforce Shield | SOC 2.Healthcare builds include full HIPAA configuration, PHI field security, and audit trail logging. Financial services clients get GDPR applied before any live data enters the system. Summer 2026 mandatory SAML migration and Apex security defaults are standard on every build.
DRDP
GDPR
HIPAA
Play Store
iOS
NIST
OWASP
PIPEDA
W3C
ISO 9001:2015
ISO 27001
During my time with Cynoteck, I really feel like they are a partner and not just a vendor. They spend the time to understand our business and explain options and approaches. Like in all situations with customized software, not every option always works, there are always issues no matter who you work with. In my experience, it is best to have a partner that will be there when things go wrong. Cynoteck has always been there to assist and are always willing to go the extra mile, from working well past business hours to handling deployments on the weekends. We enjoy working with Cynoteck and look forward to continuing our relationship as we continue to enhance our Salesforce instance.
Crissy Koger
VP of Information Technology-Blood Hound, Inc
The client is a U.S.-based provider of business coaching and learning solutions. They specialize in delivering coaching programs and educational resources designed to improve leadership skills, drive organizational growth, and facilitate professional development.
A Salesforce development company customizes and extends the Salesforce platform to fit your specific business processes. This includes building custom features using Apex and Lightning Web Components, configuring Agentforce AI agents for sales and service automation, automating workflows with Salesforce Flow, connecting Salesforce with other systems via REST and SOAP APIs, migrating data from legacy CRMs, and providing ongoing platform support. Cynoteck handles all of this from initial consulting through to post-launch maintenance.
Businesses working with certified Salesforce development partners consistently see higher ROI on their Salesforce investment than those managing the platform on their own. The platform is the same for everyone. The setup and the team behind it make the difference. Cynoteck works with businesses from 10 to 5,000 employees across the US, UK, UAE, and India. We start every engagement with a free consultation where we listen before we advise. We will tell you what we see, what we recommend, and what it will cost.
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